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Personalised care planning 

With over 15 million individuals in England with long term conditions, there is an urgent need to manage their healthcare more effectively. NHS Employers has produced an e-learning toolkit for health and social care staff.

GP talking with patient

Personalised care planning is not new; the aim now is to embed it into the system and standardise care throughout the country. Personalised care planning will complement Self Care and Information Prescriptions in the way that healthcare is delivered in the NHS.

What is personalised care planning?

Personalised care planning goes beyond the normal clinical and medical conditions. It extends into other areas of the individual's life and recognises that many different issues can impact on their health and well-being.

Care planning discussions should focus on supporting the individual to tell their story and set their own agenda, with agreed goal setting and action planning, problem solving, negotiation and shared decision making.

Who is personalised care planning aimed at?

Personalised care planning is aimed at all individuals with long term conditions such as asthma, cancer, diabetes, stroke, mental health illness, or heart disease. Many individuals with long term conditions don't think of themselves as ill and needing to be cared for; they just want to get on with their lives.

They might not want a care plan, but they should still expect a discussion with and health and social care professional about how they can manage their condition. This is a core part of self care.

Who is responsible for creating personalised care plans?

Care professionals are most likely to facilitate the development of personalised care plans as part of their clinical role. Some people will be happy to complete a plan on their own, while others will require help. Care professionals are there to facilitate the planning with support, guidance and resources.

What is a personalised care plan?

A personalised care plan is a tool that records the outcome of the care planning discussion between an individual and their healthcare professional. Plans are owned by individuals and contain all the information they need to manage their own care.

A plan would contain information on the individuals concerns, their well-being needs, actions, goals, any support organisations and and any specific needs they may have.

What activities are involved in creating a personalised care plan?

Developing a personalised care plan involves discussion, negotiation, decision-making, and review.

How do I find out more?

More information about personalised care planning can be found on the long term conditions pages on the Department of Health website.

Workforce toolkit

NHS Employers has been commissioned by the Department of Health to produce an e-learning toolkit for health and social care professionals to take them through the skills and knowledge they will need to produce personalised care plans.

Please note that the content of this resource is being reviewed to reflect the recent change in Government.

Find out more about our work to develop the toolkit for staff.






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Jayne Thomas
0113 306 3052

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